June 2026 Updates
A handful of quality-of-life improvements are now live across the app.
Reopen resolved support tickets
If a support ticket was marked resolved but the problem comes back — or was not fully fixed — you can now click Re-open Ticket directly on the ticket page in the app. You can also reply to the resolution email you received; either action reopens the ticket and notifies the support team. Previously, reopening required going through email only.
Remove your Security PIN
Users who set a Security PIN to protect sensitive account actions can now remove it from My Profile > Security > Remove PIN. Enter your current PIN to confirm. After removal, protected actions no longer require a PIN until you set a new one.
Invoice send confirmation
When you click Send Invoice on an invoice detail page, a confirmation dialog now appears showing the recipient email address before the invoice goes out. Click Confirm Send to deliver — this prevents accidental sends to the wrong address.